I had in mind

Published: 11/12/2011

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Tip on How to Negotiate

I had in mind

A common mistake when negotiating with others is expressing your opening offer as a firm commitment. For example, if you say that you think that a rocking chair is only worth 10 dollars, then you've basically eliminated your ability to pay more without loosing face. Instead, a phrase that opens more options is, "I had in mind, paying about 10 dollars." Saying that you had it in mind enables you to start the negotiations at a certain level, while giving yourself and the other party room to continue negotiating.

Today's chuckle:
If at first you don't succeed, vigorously deny that you were even trying.

Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com