Avoiding Wardrobe Malfunctions

Published: 30/11/2011

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Tips on How to Make a Positive First Impression

Avoiding Wardrobe Malfunctions

The most important element in a supplier/customer relationship is trust. To help create that trust as quickly as possible, dress to suit customers' expectations. Imagine the distrust created if a plumber arrived at the customer's house dressed in an Armani suit. Similarly, a server sporting tattoos and body piercing would likely put-off patrons in an upscale restaurant. By dressing to suit customer expectations you make it easier for them to be less distracted by what you're wearing, and more focused on the great service you're providing. That's a win for everyone.

Today's Chuckle:
I poured Spot remover on my dog. Now he's gone.

Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com